// LEGAL
Privacy Policy
At Nex NeoTech, your privacy is not an afterthought — it is a core principle. This policy explains what data we collect, why we collect it, and how we keep it safe.
Last updated: May 19, 2026
This Privacy Policy applies to Nex NeoTech (https://NexNeoTech.com) and all services we offer. By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy. If you have questions, please reach out at [email protected].
1. Information We Collect
Information You Provide
When you contact us, request a quote, or engage our services, we collect information you voluntarily provide — such as your name, email address, phone number, company name, and project details.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical data including your IP address, browser type, device information, pages visited, and time spent on the site. This is done through cookies and similar tracking technologies.
Communications
We retain records of correspondence when you contact us via email, forms, or other channels — including the content of those messages.
2. How We Use Your Information
Service Delivery
We use your information to respond to inquiries, provide quotations, manage ongoing projects, and deliver the services you have engaged us for.
Communication
We may use your contact details to send project updates, invoices, and relevant information about our services. We do not send unsolicited marketing emails.
Improvement & Analytics
Aggregated, anonymized data helps us understand how our website is used and improve our services. We never sell individual-level data.
Legal Compliance
We may process your data as required by applicable laws, regulations, or lawful requests from public authorities.
3. Information Sharing
We Do Not Sell Your Data
Nex NeoTech does not sell, rent, or trade your personal information to third parties for their marketing purposes — ever.
Trusted Service Providers
We may share data with carefully vetted third-party service providers (e.g., hosting, analytics, payment processing) who assist us in operating our business. These parties are contractually required to protect your data and may only use it for the specified purpose.
Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or a notice on our website prior to such transfer.
4. Data Security
Technical Safeguards
We implement industry-standard security measures including SSL/TLS encryption, secure servers, and access controls to protect your personal data from unauthorized access, alteration, or disclosure.
Organizational Measures
Access to personal data is restricted to employees and contractors who need it to perform their duties. All personnel are trained on data protection best practices.
No Absolute Guarantee
While we take security seriously and apply best practices, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and be cautious about what information you share online.
5. Data Retention
Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Project-related data is typically retained for 5 years after project completion.
Deletion Requests
You may request deletion of your personal data at any time. We will honor such requests unless retention is required by law or for legitimate business purposes (e.g., dispute resolution).
6. Your Rights
Access & Portability
You have the right to request a copy of the personal data we hold about you, in a structured, commonly used format.
Correction
You may request correction of inaccurate or incomplete personal data we hold about you.
Deletion
You may request erasure of your personal data where there is no compelling reason for continued processing.
Objection & Restriction
You have the right to object to certain types of processing and to request that we restrict processing of your data in specific circumstances.
Exercising Your Rights
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. We encourage you to review this policy periodically.
Questions about your privacy?
We're happy to clarify anything in this policy or address your data concerns.
Contact Us